The process of taking the ear impressions are carried out by fully qualified and certified professionals.
All our technicians are trained to the highest level with regular updates on new procedures and yearly assessments.
They are all BSHAA certified and covered by our comprehensive medical indemnity insurance.
The process begins with a brief client history where we discuss recent health issues that can affect the impression taking. This includes recent colds and flu. After the outer ear has been examined the technician uses a fibre optic otoscope to check the inside of the ear canal and the health of the Tympanic Membrane. If the canal and tympanic membrane is considered healthy then the technician will proceed to the next step in the process.
Need your Ear Wax Removed?
All impression technicians are qualified to remove excess wax using microsuction or ear irrigation if necessary.
Microsuction is the safest ear wax removal procedure.
A small cotton dam is inserted into the canal at a point just in front of the second bend in the canal.
The technician will then mix the appropriate amount of Room Temperature Vulcanising Silicone and uses a specially designed syringe to fill the ear canal and the entire concha of the ear. When this material sets (approximately five minutes) the moulds are removed from the ear, packaged and taken to the laboratory for manufacture. The laboratory is presently the largest of its kind in Europe and has a capacity for thousands of units a week.
When the moulds arrive at the office they are placed in a specially designed scanning unit that converts the mould into a perfect digital image. This image is then sent to one of the four new Projet 3510 MP 3D digital scanners. In an overnight process that takes place in a temperature and pressure controlled secure area the product is produced using the latest Microflex Extreme material.